Cloziq Support

Cloziq Support

Last updated on Aug 24, 2026

Your business identity is how Cloziq makes customer-facing pages, like your offer download page, look like your brand instead of ours. It is a few quick fields and it saves as you go.

Before you start

Have a square version of your logo handy. A simple 100 by 100 pixel image works well.

Set it up

  1. Open Settings from the sidebar, then go to the Business Identity tab.
  2. Fill in the fields:
    • Business Name: what your customers should see. This one is required.
    • Support Email: the address where customers can reach you. Worth setting early, because it unlocks two things: you cannot turn on selling directly in DMs or Cloziq delivery for an offer without one. Your buyers need a way to reach a human, and this is it.
    • Business Logo: upload a square image (1:1). JPG or PNG, up to 800 KB. Around 100 by 100 pixels looks crisp.
    • Primary Color: used for headings, buttons, and key accents on your download page.
    • Secondary Color: used for backgrounds, highlights, and supporting accents.
  3. Your changes save automatically a moment after you stop typing, so there is no separate save button to hunt for. The logo uploads as soon as you choose it.

Tips

  • Colors use a standard hex code, like #C8F000. You can type the code or use the color picker.
  • If your logo will not upload, the two usual reasons are that it is not square or it is over 800 KB. Resize or crop it and try again.
  • Set this up before your first sale, so your checkout and download pages look like your brand from day one.

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