If push notifications are not showing up, it is almost always one of a few things. Work through these in order.
Quickest first step: on Settings → Notifications, hit Send test notification. If the test arrives, push is working and the issue is with a specific category's toggle. If it does not, keep reading.
The toggle is off
Open Settings, then the Notifications tab, and make sure Push Notification is switched on for the kinds of alerts you want. Email and push are separate switches, so check the right one.
You didn't grant browser permission
Push needs your browser's permission. The first time you turn it on, your browser asks; if you dismissed or blocked that prompt, notifications cannot come through.
Fix: turn the push toggle off and back on to trigger the prompt again, and allow it. If your browser remembers a block, you may need to re-enable notifications for Cloziq in your browser's site settings.
This is also the right fix if push worked for a while and then stopped. Switching the toggle off and on re-registers the device, which clears out a stale registration left behind by an old version.
On iPhone, Cloziq isn't installed
On an iPhone, push only works when Cloziq is installed to your home screen. In a regular Safari tab there is nothing to fix and nothing is broken: iOS simply does not offer push to websites open in a tab, so the toggle will not do anything and you will not be asked for permission.
Fix: install Cloziq to your home screen, open it from that icon, then turn on push. See Install Cloziq on your phone.
Your device has notifications muted
If everything in Cloziq looks right but nothing arrives, check your device's own notification settings and make sure Cloziq (or your browser) is allowed to notify you, and that focus or do-not-disturb modes are not blocking it.
Still stuck?
If you have checked all of these and push still is not working, reach out from the chat in your dashboard and tell us your device and browser. We will help you sort it out.