You are not limited to one account. If you run more than one Instagram presence, you can connect them all to the same Cloziq workspace and move between them in a click. Each connected account is called a channel, and one is always set as your active channel, the one whose contacts, conversations, and results you are currently looking at.
Before you start
Each account you want to add needs to be an Instagram Business or Creator account, the same as your first one. See What kind of Instagram account you need if you are not sure.
Add another account
- Open Manage Workspace from the sidebar.
- Find the Connected Channels section, which lists the accounts you already have.
- Click Add Channel, then choose Connect to Instagram.
- Log in to the account you want to add and approve the permissions.
- The new account appears in your Connected Channels list, ready to use.
There is no separate setup to repeat. Your agents, offers, and initiatives live in the workspace, and you choose which channel an initiative runs on.
Switch your active channel
- Open the workspace switcher in the sidebar, in your account area at the top.
- Pick the channel you want to work in.
- Cloziq shows a brief loading moment while it switches, then your dashboard and pages refresh to that account.
Everything you see, like Contacts and Earnings, now reflects the channel you selected.
Good to know
- Only one channel is active at a time. If a number looks off, check which channel you are in first.
- Switching does not pause anything. Your automations keep running on every connected channel in the background, no matter which one you are viewing. Switching only changes what you are looking at.
- To remove an account or fix one that dropped, see Reconnect or disconnect a channel.
Tips
- If you manage accounts for more than one brand, name recognition matters. The workspace switcher shows each account's handle and photo so you grab the right one.