Cloziq works with **Instagram professional accounts**, which is Instagram's umbrella term for both **Business** and **Creator** accounts. If your account is a Personal account, you will need to switch it before you can connect. If you try to connect a personal account, Cloziq will tell you:

> Please convert to Instagram Business account to use Cloziq.

The good news is that switching is free, takes a minute, and does not change how your profile looks to your followers.

## How to switch to a professional account

You do this inside the Instagram app, not in Cloziq.

1. Open the Instagram app and go to your profile.
2. Open the menu and go to **Settings**.
3. Look for the account type option (often under a section like "Account type and tools").
4. Choose **Switch to professional account**, then pick **Business** or **Creator**.
5. Follow the prompts to finish.

Once your account is a professional account, head back to Cloziq and connect it.

## Why a professional account is required

Instagram only lets approved tools read and reply to DMs and comments on **professional** accounts. That permission simply is not available on personal accounts, so switching is what makes Cloziq's automations possible.

If you are choosing between the two, **Business** is the safer pick: it is the type Instagram documents most thoroughly for messaging tools, and Cloziq's own on-screen message names it.

## Tips

- If you just switched and Cloziq still does not recognize it, give Instagram a minute, then try connecting again.
- Switching is reversible. You can switch back in the same settings if you ever want to.

## Related articles

- [Connect your Instagram account](https://help.cloziq.com/hc/cloziq/articles/connect-your-instagram-account)
- [Why isn't my Instagram account connecting?](https://help.cloziq.com/hc/cloziq/articles/why-isnt-my-instagram-account-connecting)
- [How Cloziq connects to Instagram](https://help.cloziq.com/hc/cloziq/articles/how-cloziq-connects-to-instagram)